Dear Mr Sharat Chandra,
We have returned to Shanghai. This email is sent with many thanks for the excellent service that we received from your company, during our tour of the Golden Triangle from 1.1.19 to 7.1.19. We have been very impressed with the prompt and well organized attitude of your staff.
Furthermore, our driver, Mr Satish Malik, was an excellent, confident and safe driver and also a very good guide. He made our tour most enjoyable for us. His genuine concern for our well being at all times and his attention to the tight schedule that we imposed on him, was most impressive and endearing to us. He was attentive to our wishes and requests at all times.
Mr Malik’s knowledge of the area was invaluable to us and he went far and beyond to make our tour most enjoyable. We wish to thank him too, for his excellent service. We started the tour as strangers but ended it as friends! I will not hesitate to contact you for future tours, as we have been very happy with the service that we have received. I have been recommending you to all my friends, family and colleagues in my office and will continue to direct them to your company.
with kind regards, thanks and good wishes
Bhanu Patel, United Kingdom
3 February 2019