FAQ’S

Get reply to most of the frequently asked questions on India tour that you may have in mind. In case you still have questions that have not been answered below, feel free to contact us and we shall be glad to provide you desire information for travel to India.

What are the precautions being taken by State Express to ensure my safety from coronavirus?

We are following WHO suggested guidelines such as mandatorily screening of drivers and office staff through thermal scanners, Disinfecting vehicles before each ride to minimise the threat of the virus. All touchpoints such as door handles, gear shifters, touch screens, and seats of all cars/ coaches are sanitised.

Drivers have been instructed to wear a double mask all the time and maintain hand hygiene. They have been provided with their personal hand-sanitiser bottles and ensure that they disinfect their hands with alcohol-based hand sanitisers before all our guests boarding the vehicle. The safety of our guests is our priority.

What are the mandatory safety protocols that I need to follow to protect myself from Covid-19?

It is mandatory to wear a mask and maintain proper social distancing when moving around in public places. We recommend that you ensure appropriate hand hygiene and wash your hands regularly. Keep a bottle of hand sanitisers with you at all times. It is mandatory to download the Aarogya Setu app on your mobile phone.

Besides this, you will be required to install specific quarantine apps in some states. These help the government agencies to ensure the authenticity of COVID-19 statistics. A negative PCR report taken 72 hours before boarding the flight from the country of origin, or a complete Covid19 vaccination certificate/report is required.

Can I visit the Taj Mahal or other Historical monuments during my travel to India during Covid 19?

Taj Mahal, along with all the centrally protected monuments, sites and Museums (under ASI), is open. Still, safety guidelines such as proper social distancing, regular hand sanitising will have to be strictly followed. The number of visitors have been restricted to 5000 tourists each day at the Taj Mahal to avoid overcrowding. Entry tickets must be purchased online. Ticket counters will not be open.

Is there any mandatory quarantine upon arrival in India?

Travellers arriving from or transiting through Europe, the Middle East and Africa with a negative COVID-19 test certificate issued 72 hours before travel will be subject to another paid test upon arrival; travellers who test negative will be advised to monitor the state of health for 14 days.

If they test positive or show symptoms, they will be directed to government-mandated facilities but some travellers may be allowed to quarantine at home depending on the other variant of COVID-19 on a case-by-case basis. However, the passenger seated near a person from the UK, Brazil, or South Africa who test positive for COVID will be placed for seven days institutional quarantine.

What are the things I should take care of before air travel to ensure a hassle-free travel experience?

To experience hassle-free travel in India through air transport, you will have to take care of the following things beforehand. Get an e-pass issued from the state you are travelling from. Have a test report before travelling in the first place which shows you are COVID negative. Download the Aarogya Setu app or any other app as ordered by the state you are travelling to. Keep your stomach full before travelling as in-flight meals are not allowed. Have a proper set of gloves, mask and face shield ready for travelling for emergency purposes.

What Travel Documents Do I Need ?

One must possess a passport which is valid for minimum 6 months from the date of entry into India. Many countries have been included in the list of countries whose citizens are provided E-Visa facility provided they apply 72 hours in advance. Other nationals need to obtain Indian visa in advance to enter India.

Do I Need an International Certificate of Vaccination ?

There is no need of any vaccination except for travellers coming from Africa, South America need yellow fever vaccinations.

What Is the Best Time to Visit India ?

It depends on which part of India if you wish to visit. In case you are interested in visiting Ladakh or other parts of Himalaya then summer season is the best time. If you want to visit Rajasthan, other parts of North India or Souht India then winter season ( October till March ) is ideal period. Even travelling during monsoon months (July – September) is also not a bad idea to visit Rajasthan and other places it presents a good tourism opportunity during this time as one can stay at Luxury or Palace hotels without spending a fortune during those months.

How Should I Travel Around in India ?

The best way to travel within India is to travel by road as this offers you an opportunity to have a glimpse of real INDIA as you can visit en-route villages and small forts at your own pace which is not possible by air or by train. But, if you are travelling to long distance, then taking a flight or trains can be more convenient and to save time.

Do I Need Medical/travel Insurance ?

Yes. It is advisable that you buy a comprehensive medical / travel insurance in advance from your country before travelling to India.

If at All, I Have to Use a Travel Agent / Tour Operator, Why State Express ?

State Express, born in 1980, is one of the leading and most reputed travel agencies specializing in inbound tours. We are approved by department of Tourism, (Government of India). We are member of prestigious Association IATO (INDIAN ASSOCIATION OF TOUR OPERATORS) and TAAI (TRAVEL AGENTS ASSOCIATION OF INDIA) PATA. We are IATA (14 3 52542) approved travel agency and have our own fleet of cars and coaches with experience drivers. We have multi lingual executives to ensure that our guests do not have any language problem.

What Services Do We Offer ?

We are a one stop travel shop and provide every kind of travel related services for any occasion – business or pleasure or both. We organize all arrangements for conferences, trade fairs, exhibitions and events. We specialise in incentive tours, weddings and honeymoons, health tourism, pilgrimage tours, adventure tours or any special interest tours anywhere in India and also to neighbouring countries. You can read in detail about our services by Clicking Here

Do You Provide Only All Inclusive Package Tours ?

We offer all inclusive package tours. but on request, we can also provide particular services only viz. hotel reservation, car / coach hire with driver, flight / train tickets, etc for those who do not want to buy entire services from us for any reason.

How Do I Plan My Tour ?

It is simple with us. You may get details of well designed tour packages in our digital brochure. if want a particular tailor made tour, let us know your requirements and we can help you designing your trip keeping in mind your specifications and budget.

How Can I Book My Tour with You ?

If you are interested in booking any of our brochure tours, you may, You may simply send us an email giving us your details.

What Is Included in Your Tour Cost ?

Our tour cost usually includes hotel accommodations with breakfast, all transfers, city tours and excursions by private air-conditioned car / van / coach depending on number of persons with as per itinerary, train fare if applicable, local English speaking or other foreign language speaking guides if available for city tours, entrances fee to monuments, our assistance on arrival and during the tour, Our cost may also include some special attractions viz elephant ride, camel safari, boat ride and all taxes. We can also include lunches & dinner, domestic flights and other services on request. at supplement cost.

What about Payment Terms ?

We normally need an advance amount once we are able to confirm you arrangements for the tour. The amoutn depends on the services you may require for the tour. This can be paid through bank transfer (before arrival) credit card, traveller’s cheques or cash. We need balance payment before arrival. The exact terms will be given at the time of reservation.

What If I Have to Make Any Changes in the Tour for Any Reason ?

We shall do our best to make changes as per your request and shall not charge you anything unless there is penalty charged by principal suppliers for making these changes.

What Kind of Cars Do You Provide on Your All Inclusive Tours ?

We normally provide air-conditioned Swift D’Zire in case of 2-3 persons, Toyota Innova in case of 4 persons, Tempo Traveler for 5 – 8 persons, Mini Coach for 9 – 15 persons and Large coaches for larger groups. In case if you need a more luxurious vehicle, we can provide you the same but there may be extra cost applicable in such case. To get details of all the vehicles available in our fleet, you may Click Here

What Star Rating Are Your Hotels ?

We provide minimum Standard category hotels which mean 3 star hotels, superior or First class of hotels are 4 star or equivalent and deluxe hotels which are 5 star or 5 star deluxe hotels. At few places, deluxe or first class hotels are not there and in such case, we shall provide best available hotels which may not confirm to deluxe or first class category. We also include heritage / palace and charming boutique hotels in our packages and can send you special cost for tours with hotels as per your choice.

Will I Know Which Hotels I Will Be Staying in Before I Go ?

Yes, we will send you a detailed list of hotels at the time of confirmation of our services and before asking you for advance payment.

Do You Have Experienced Guides in Different Cities of India ?

We have English speaking guides all over INDIA. At many places , we also have french , German , Spanish ,Italian and Japenese and other language speaking guides. We can also provide accompanying foreign language speaking tourist guides for individuals and groups. The availability of foreign language speaking guides can be confirmed at the time of reservation.

Who Will I Meet on My Arrival in India ?

You will be greeted by our representative at airport on your arrival. He shall be holding a placard of your name for identification. We shall also provide you list of emergency 24 hours contact numbers for any emergency.

If I Come Across Any Problem During My Trip, How Would You Help Me ?

We provide truly 24 X 7 assistance. Our office is open 24 hours a day which means that you will always have someone to assist you even at any point of time. We shall also give you mobile nos. of executives who you may call in case of any need .

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