Why State Express
Established in 1980, State Express has been providing most reliable services to travelers all over the world for last 35 years. We are renowned for our customer first approach and unobtrusive efficiency which ensures the highest levels of customer satisfaction. We have been awarded several times by State Government for being best Tour Operator. All aspects of our tours have been carefully researched and then designed to give ultimate experience to travelers. Let our travel knowledge help you to create a wonderful experience, whether on one of our tour itineraries or a tailor made tour itinerary made exclusively for you to give you an unforgettable holiday.
Our people make the difference
Our success has been possible because of our people who are our biggest asset. We have a team of highly dedicated, sincere, hardworking who work with integrity that has made State Express one of the leading and most reliable tour companies in India. They not only have expertise and experience to meet any requirement, they also speak foreign languages and trained to offer only the best and leave nothing to chance. We know that travel to Indian sub-continent is a dream of many of our guests and our team does everything possible to make their dream true and give them an experience of their lifetime.
We have complete infrastructure to provide you best rate and services to you. We are an IATA approved and authorized agents for all domestic airlines and Indian Railways. We have our own cars vans and coaches with experienced drivers. We have multi lingual staff to ensure that our guests do not face any language problem. We also have associate offices in all major tourist centers to provide assistance in shortest possible time.
Our fleet of vehicles & drivers
We undoubtedly have one of the best and most modern fleet of cars, vans, 4X4s and large coaches. Surface travel is a very important aspect in India as you spend lot of your time while travelling on the road and therefore given us an edge over other tour companies who have to rely on other transport companies to provide this service to their clients. We have our own garage and all our vehicles are well maintained to give you hassle free journey.
Besides having the best fleet, it is our drivers who truly make the difference as they play a crucial role in making a tour successful. Even if you stay in best of the hotels and travel in most comfortable and luxurious vehicles, if you do not have a good driver, it may spoil your experience. We have our team of drivers who are part of State Express and have been working with us for years and they are trained, dedicated and motivated to take care of our guests and make them comfortable. That is the reason that more than 90% of our guests thank us and appreciate them after returning to their home.
Our choice of hotels
We take utmost care in selection of hotels that we recommend to our clients and include in our list of suggested hotels. We inspect these hotels regularly to be sure of their quality of product and services. We give lot of emphasis on the location and the people who run those hotels. We want to give you clients an experience of heritage and palace hotels which are unique and not available in other part of the world.
Our tour itineraries
All our tour itineraries are designed by experts to give you an opportunity to see most wonderful sites in number of days at your disposal at the same time giving you time to explore the places in your own way. We have a number of itineraries to choose from which covers all India, Nepal, Bhutan, Sri Lanka and Tibet. We also include mode of travel and approximate time taken between places to ensure that you do not have any surprises during the tour. Our specialists will also work with you to create an itinerary of your choice either by modifying our readymade tour itineraries or prepare an exclusive tailor made tour for you based on your interest and liking keeping in mind local conditions.
24 X 4 assistance during the tour
We provide you clients real 24X7 assistance during the tour. This is not a marketing gimmick but we have someone in our office always to assist you in case of any emergency anytime. We also provide cell phone numbers of our executive who you may contact even during odd hours when you need them for anything urgent. We have associate offices in all major cities of India to provide you assistance in minimum possible time.
We know that response time is key to our success and we value it a lot. Even at initial stages before reservation, you will get replies from us in not more than 24 working hours. We shall always be there whenever you need us during the tour.
Apart from professional service, we believe in emphasising on personalised service. That is to make our guests feel at home in a foreign country and also feel that they have friends here who they can trust for any need. Our customer executives remain in constant touch with our guests during the tour to give them comfort and trust that we are always with them.
Good value for money
We know that there are so many travel companies providing their services and unless we provide good value for money to our clients, they will not be satisfied. Our own fleet of cars, vans and coaches and best special discounted rates with hotels due to our volumes enables us to offer value for money.